FAQ
Good questions, quick answers.
How do I get my files?
Instantly. The moment your payment goes through you land on a confirmation page with download links, and the same links arrive by email. No account needed.
What format are the products?
Digital PDF files — they open on any phone, tablet or computer. Nothing is shipped physically.
How long do download links work?
30 days from purchase, up to 5 downloads per file. Save your files somewhere safe — and if a link expires, just reply to your order email and we'll send a fresh one.
Which version should I choose?
Most products come in versions — language (English/Dansk), Women/Men calibration, or Beginner/Intermediate level. Pick the one that matches where you are today; the product page explains each option.
Can I get a refund?
Digital downloads normally can't be returned once delivered, but we stand behind our products: if a guide genuinely isn't what you expected, write within 14 days and we'll make it right. See the full refund policy for details.
Is this medical advice?
No — our guides offer general fitness and nutrition guidance. Check with a doctor before starting a new training or nutrition program, especially with existing conditions, injuries or during pregnancy.
I have a question about an order.
Reply to your order email or use the contact page — we answer within a day or two.
Something else on your mind? Write to us.